November-December 2000

Collaborative Effort Yields Successful Projects

In the city of Virginia Beach, a multidepartment group cuts through the red tape to get things done.

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By Penelope O'Malley

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In 1963, the City of Virginia Beach, VA, merged with Princess Anne County to create a municipality covering 310 mi.2 and serving a population that has blossomed from 75,000 to 400,000. Over the years, the area’s economic base has also changed, from agriculture to tourism, in part because of its location, bordered by Chesapeake Bay on the north, the Atlantic Ocean on the east, and the North Landing River and the Intracoastal Waterway on the south.

Virginia Beach was one of the first cities in the state to require its construction inspectors to be certified in erosion and sediment control, and this led to a program of education and awareness that helped bring the building community up to speed on what city regulations called for and why. "We don’t draw a line between them and us," remarks Mike McIntyre, construction inspector in the Department of Permits and Inspections. "We treat them the way we want to be treated. We listen."

This close relationship with the building community and between contractors and the inspection staff paid off when the city found itself with a number of erosion control problems it lacked the resources to resolve.

The sites that were the object of concern involved heavily used public recreation facilities under the management of the city’s Department of Parks and Recreation. When what needed to be done appeared to outstrip available municipal resources, a group of staff members from departments as diverse as Planning and Waste Management assembled a multidisciplinary team to investigate how they could fill in the gaps.

According to organizers, the success of this Bioengineering Group, which so far has been responsible for $2.85 million in cost savings/cost avoidance for the city and completed projects that would otherwise go begging, relied on three factors: (1) an in-the-trenches, hands-on approach; (2) the use of city labor and equipment on a flex-time or overtime basis, combined with volunteer labor from the community; and (3) donations of labor and materials from local and national contractors and suppliers.

Rick Rowe, the city’s parks and recreation supervisor, calls "systems thinking" key to the group’s ambitious and innovative approach. Lacking the resources to contract out for services, the group, which is composed of representatives from the Departments of Parks and Recreation, Planning, Public Works, Public Utilities and General Services (Landscape Services falls under the latter umbrella), formulates the concept for a project, revises and finalizes project design, coordinates, recruits and identifies required resources, and oversees onsite construction and installation of materials.

"It works because we’ve kept the suits out of it," states McIntyre. Clay Bernick, environmental management programs administrator in the Planning Department, agrees. "One of the key things that we’ve been trying to do in the city organization as a whole is build a lot more trust and responsibility into the lowest management unit possible. So everything doesn’t have to flow up the pyramid for a decision. The Bioengineering Group is composed of the people who are really vital to making sure a project happens. You don’t want a lot of decision-makers at the top who are not going to be hands-on with what you’re doing."

Committee members report to the manager of their various departments, who in turn report to the city manager. "The chain of command is very flat," says McIntyre. "The people from environmental quality might ask me what kind of a plan I have for what we want to do. I tell them the plan’s in my head. I know what I want. I know I don’t need somebody to come out and put stakes out here and tell me how to do it. We don’t have to pay a consultant to tell us we need fill dirt and a slope of 3:1. That’s how we function. Administrators love it. The city doesn’t have to pay $20,000-30,000 for a consultant to come in and tell us, ‘Yes, the banks are eroding.’"

When a project is in the planning stages or ongoing, the group meets "very regularly," not so much on a routine schedule as when the various phases of the project demand it, ranging from twice a week to once a month or once every other month. Crucial is that those who attend the meetings have their department’s blessing and are the departmental employees who will actively participate in the project. "We bring to the table the people who have the equipment or expertise or resources we’re going to need to get the job done," says Bernick. "We’ve set it up so the individual department staff works out those kinds of details in their departments and sends the appropriate unit or person to the meeting."

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For their efforts on two major rehabilitation projects, public boat ramps at Munden Point and stabilization of the slopes of "Mount Trashmore" and the shores of its adjoining lake, the group won the 1999 City Manager’s Award. The Munden Point project repaired severe erosion to the banks of the North Landing tidal river. The design and construction plan called for regrading 1,700 lin. ft. of shoreline, removing undesired vegetation, installing erosion control materials, and revegetating with native plants. Over 6,000 ft.2 of concrete articulating blocks were installed along the river in areas that experience exceptionally intense wave action, and 6,600 ft.2 of protection blankets and other erosion control materials were installed along the riverbanks. Finally, 7,000 native plants and 180 shrubs were planted by volunteers under the supervision of city staff members (approximately one supervisor per 10 volunteers; flexible schedules put these supervisors in the field on weekends while allowing them time off during the week).

The rehabilitation plan also called for enhancement of 1,200 ft.2 of existing wetlands and creating approximately 10,000 ft.2 of new wetlands. With most of the work completed on weekends, using city equipment and crews when they were available, the project took five months to complete. Next Page >

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